Con Edison Emergency Planning & Safety

Instructions for Text Messaging and Mobile App:

A Message from Con Edison Regarding Special Services:

Safety for Special Customers:

It is important that we have a record of everyone who uses electrically operated life-support equipment or has medical hardships so we can contact them in an emergency. To learn more and complete the survey, please visit the following link. You can also let us know by calling 1-800-75-CONED (1-800-752-6633). Customers will need their account number. To keep our records current, each year we send a letter asking you to recertify.

Customers with Special Needs:

We recognize that senior citizens and people with disabilities need special attention. That’s why we offer a variety of services including billing and payment options that make life a little bit easier for the elderly, visually or hearing-impaired, or customers with permanent disabilities. Please visit the following link to learn more. 

Gas Safety Information from Con Edison:

Gas Safety is paramount to Con Edison. It is important that everyone knows what to do if they smell gas or think they have a gas leak. For gas safety information, please visit the following link. Another tools customers have on gas safety us the Gas Leak Map; click here to access it.